RTOs must handle various tasks post-registration, such as annual declarations, AVETMISS reporting, and marketing compliance, but validation usually presents the biggest challenge.
Although we've written about validation many times, let’s redefine it. ASQA refers to validation as a quality review of the assessment process.
In other words, validation identifies which elements of an RTO's assessment process are done right and which need improvement. A proper understanding of its key components makes the task less daunting.
According to SRTOs 2015 Clause 1.8, RTOs must ensure that their assessment systems, including RPL, comply with training package requirements and adhere to the Principles of Assessment and Rules of Evidence.
As per the standards, two kinds of validation are required.
The first assessment validation type verifies that your RTO's assessments adhere to the training package requirements within your scope.
The subsequent validation confirms that assessments are conducted according to the principles of assessment and rules of evidence.
This indicates validation occurs before and after the assessment process. We will focus on the first type: assessment tool validation.
An Overview of the Two Types of Assessment Validation
Defining Assessment Validation
As we mentioned earlier and in our past blogs, validation consists of two parts: (1) assessment tool validation and (2) post-assessment validation.
Assessment tool validation, known as pre-assessment validation, pertains to the first part of the clause, focusing on meeting all unit requirements and ensuring total workbook compliance.
In post-assessment validation, the emphasis is on implementation, ensuring that Registered Training Organisations conduct assessments as per the Principles of Assessment and Rules of Evidence.
For this piece, our emphasis will be on assessment tool validation.
Steps for Conducting Assessment Tool Validation
With a clear understanding of the two types of validation, let’s focus on assessment tool validation.
Ideal Times to Conduct Assessment Tool Validation
Assessment tool validation is intended to confirm that all elements, performance criteria, and performance and knowledge evidence are met by your assessment tools.
Hence, whenever new learning resources are bought, assessment tool validation is necessary before student use.
You don't have to wait for the next validation schedule in your 5-year cycle. Validate new resources as soon as you get them to ensure they’re suitable for students.
However, this isn't the only time to perform this type of validation. Conduct assessment tool validation also when you:
- you update resources
- when new training products are added on scope
- when course is reviewed against training product updates
- your learning resources get identified as a risk during your risk assessment
The Australian Skills Quality Authority's risk-based approach to regulation means RTOs must conduct regular risk assessments. Complaints from students about learning resources signal the need for assessment tool validation.
Which Training Products Should You Validate?
Bear in mind, this validation is meant to ensure all learning resources are compliant before use. All RTOs are required to validate all unit resources.
Essential Resources for Assessment Tool Validation
Educational Resources
As you validate your assessment tools, you will need the complete set of your learning resources:
Mapping tool – the first document you should look at. It highlights which assessment items meet unit requirements, accelerating validation.
Learner/student workbook – ensure it's appropriate as an assessment tool. Check if the instructions are clear and answer fields are adequate. This is a frequent issue.
Assessor guide/marking guide – check that instructions for assessors are adequate and that there are clear benchmarks for each assessment item. Clear benchmarks are essential for reliable assessment outcomes.
Other related resources – such as checklists, registers, and templates developed separately from the workbook and marking guide. Ensure they are suitable for the assessment task and address unit requirements.
Assessment Validation Panel
Clause 1.11 outlines the criteria for validation panel members, specifying that validation can be done by one or more people. RTOs typically require all trainers and assessors to participate, occasionally inviting industry experts.
Your validation panel, as a group, must possess:
Vocational competencies and current industry skills relevant to the unit being validated
Current knowledge and expertise in vocational teaching and learning
One of these training and assessment qualifications:
TAE40116 Certificate IV in Training and Assessment or its replacement
Validation checklist/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
A validation tool aids in both the validation process and documentation. It helps visualize how each assessment item meets each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
It serves as documentation that you have validated your resources prior to student use.
ASQA does not provide a recommended or required template for assessment tool validation, but many templates can be found online. These tools often have validators review the tools as a whole to verify if they meet the principles of assessment.
Principles of Assessment Form Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
Though these templates make validation easier, they often result in judgment errors due to limited space for comments on each assessment item.
A more detailed template is highly recommended for inspecting each unit requirement and the assessment items that align with them. Below is an example:
Element Performance Criteria Instructions for Assessment Benchmarks Assessment Tools Rectification Recommendations
What do you Need to Check?
What to Inspect?
As we covered in our blog post Common Problems In Assessment Tools, your assessment tools must ensure trainers adhere to assessment principles and evidence rules.
Assessment Key Principles
Fairness – Does the assessment ensure equal opportunity and access for everyone?
Flexibility – Does the assessment offer various options to demonstrate competence based on different needs and preferences?
Validity – Is the assessment assessing what it is supposed to assess? Is it a valid tool for measuring the required skill or knowledge?
Reliability – Will the assessment yield the same results every time, no matter who conducts the training? Will different assessors make the same decision on skill competence?
Essential Rules of Evidence
Validity – Is the evidence showing that the candidate has the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is there enough evidence to confirm the learner has the required skills and knowledge?
Authenticity – Does the assessment tool ensure that the work belongs to the candidate?
Currency – Are the assessment tools based on current units of competency and modern industry practices?
Even though these are often covered in VET professional development and nationally recognised training, many tools still struggle with these requirements.
To avoid employing learning resources that leave unit requirements unmet, be sure to follow these guidelines:
Live Up to Your Words
Observe the verbs in the unit requirements and ensure they are addressed by the assessment item. For example, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement requires students to:
Complete each of the following actions at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication as per service and regulatory requirements:
changing diapers
prepare bottles, bottle-feed babies and sanitize equipment
prepare solid foods and feed infants
appropriately respond to baby signs and cues
prepare infants for sleep and soothe them
monitor and encourage age-appropriate physical exploration and gross motor skills
Having students describe the nappy-changing process for babies under 12 months old doesn’t directly meet the unit requirement. Unless the unit requirement is meant to assess underpinning knowledge (i.e., knowledge evidence), students should be performing the tasks.
Pay Attention to Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Notice the numbers. In the CHCECE032 example, one unit requirement requires students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby doesn’t suffice.
Entire or Not Competent
Mind the lists. In the previous example, if students perform only half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not website yet competent and the assessment tool is non-compliant.
Can you be more specific?
Be Clearer
Every assessment item must include clear and specific benchmark answers to guide the assessor’s judgment on student competence. Consequently, ensure your instructions are clear and not confusing for students or assessors. For example:
What kind of information can be included in a work package?
What details can be included in a work package?
The answer might include:
Essential resources
Associated expenses
Activity duration
Allocated roles and responsibilities
If an assessment item demands multiple answers, specify how many answers a student must provide. This ensures your assessment is reliable, and the evidence gathered is valid.
The same applies to assessment items with double-barrelled questions or those asking for multiple answers simultaneously. These can confuse both students and assessors, as shown in the sample question below:
Name a hazard and/or environmental issue in the work area and choose the most effective hazard control hierarchy.
Possible answers can include, but are not limited to:
Weather conditions – isolation of the work area, engineering, personal protective equipment
Work area and ground conditions – elimination, isolation, engineering controls
People – isolation, engineering, administration
Structural hazards – substitution, isolation, engineering
Chemical hazards – isolation, engineering controls, administration
Equipment or machinery – isolation, engineering controls, administration
Steering clear of double-barrelled questions simplifies responses for students and enables assessors to accurately judge competence.
Considering these requirements, you might wonder, “Don’t learning resource developers offer audit guarantees?” However, with these guarantees, you must wait for an audit before they help rectify noncompliance. This affects your compliance history, so it's better to take a safe and compliant approach.